08 Oct
|
TRAVFOMO
|
Mankave
Location: Mankavu,Calicut
Job Type: Full-Time
Work Location: Corporate Office ,Calicut
About the Role
We are looking for a Travel Consultant to join our team at our corporate office in Mankavu,Calicut. The role primarily involves handling customer enquiries and coordinating bookings for our Ooty homestays, villas, resorts, and travel experiences.
Key Responsibilities
* Handle customer enquiries through calls, WhatsApp, and other communication channels.
* Understand guest requirements and recommend suitable stays and packages.
* Handle reservations and coordinate with our property partners.
* Share room availability, pricing, and package details with customers.
* Follow up with enquiries and convert them into confirmed bookings.
* Maintain accurate booking and customer records.
* Coordinate with the reservation and operations team to ensure a smooth guest experience.
* Provide professional and friendly customer service.
Requirements
* Positive communication and interpersonal skills.
* Basic communication ability in Malayalam, English, and Tamil.
* Candidates do not need complete fluency in all three languages; basic understanding and communication skills are sufficient.
* Basic knowledge of computers and WhatsApp.
* Customer-friendly attitude and willingness to learn.
* Ability to work as part of a team.
* Previous experience in travel, hospitality, sales, or reservations is an advantage, but freshers can also apply.
What We’re Looking For
We value communication, confidence, a positive attitude, and willingness to learn more than extensive industry knowledge.
If you are interested in travel, hospitality, and customer service and want to build a career in the travel industry, we would love to hear from you.
Job Type: Full-Time
Work Location: Corporate Office, Calicut
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
📌 Travel Consultant (Mankave)
🏢 TRAVFOMO
📍 Mankave