Student Service Officer

Openings :1

Experience Required :2 years to 7 years

Posted on :06 Oct 2026

Job Reference Id :2_RFR_822

Location :Tirupati

Department :Branch Ops

Closing Date :20 Oct 2026

Required SkillsKey skills expected for this role

Job DetailsFull description of the role and responsibilities

Role: Student Service Officer

Department: Branch Ops

Designation: Executive

Location: Hyderabad - Himayat Nagar

As an SSO, you are expected to:

1. Ensure a delightful customer service experience by developing a robust rapport with the Student & Parents.

2. Addressing the concerns of Students & Parents by offering a quick resolution.

3. Collaborate and consult with parents, teachers, branch head and any other stakeholders to ensure a favourable learning environment for the student.

4. Ensure collection of outstanding fee from parents within the specified time.

5.



Ensure retention of Students and controlling Left-outs.

6. Collaborate with ACAD and Non ACAD teams, to manage all class announcements, notice board maintenance & Parent Teacher Meeting Coordination.

7. Ensure adherence to internal process and compliances.

8. Ability to handle students and parents in an empathic & patient manner.

9. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to services.

10. Fluency in English and Regional Language communication.

11 Customer Orientation.

12. Sense of Ownership and Accountability.

13. Result orientation.

14. Emotional intelligence for working in a Team.

📌 Student Service Officer (Tirupati)
🏢 Aakash
📍 Tirupati