THE ROLE

This role has two core responsibilities that run in parallel:

1. Founder’s Office Support

You work directly with the Founder to ensure her office runs with zero friction. You own her calendar, attend key meetings, document decisions, and make sure every commitment is tracked and followed through on. You’re her first line of filter — things come to you before they reach her.

2. Client Servicing — Founder’s Portfolio

The Founder manages a set of high-value clients directly. You will be the operational backbone of that relationship — coordinating with internal teams, ensuring client communication is prompt and polished, tracking deliverables, and making sure these clients always feel looked after, even when the Founder is unavailable.

WHAT YOU’LL DO

Founder’s Office

- Own and manage the Founder’s calendar — proactively block team reviews, client meetings, and focus time every month
- Attend key meetings, take precise notes, and send action items with owners and deadlines within 24 hours
- Review EOD updates from assigned teams against defined checklists and give first-level structured feedback
- Build internal presentations, reports, and briefs independently, working from a brief given by the Founder
- Act as a coordination hub between the Founder and internal teams — track what’s promised, chase what’s pending
- Filter escalations — resolve what you can, batch what genuinely needs the Founder’s attention

Client Servicing

- Be the primary point of contact for clients in the Founder’s portfolio for day-to-day operational matters
- Manage client communication — emails, follow-ups, status updates — with speed and professionalism
- Coordinate internally with event ops, accounts, sales, and vendor teams to deliver on client commitments
- Prepare client-facing documents — event decks, proposals, status summaries — independently and accurately




- Track all open items across client accounts and ensure nothing slips without a proactive update
- Flag risks early and escalate with context, not just problems

WHO WE’RE LOOKING FOR

Non-Negotiables

✓ Exceptional written and verbal communication in English — precise, professional, no fluff

✓ Comfortable using AI tools (ChatGPT, Claude, Gemini or similar) as a daily productivity layer — not just aware of them, actively using them

✓ High ownership mindset — you close loops, you don’t leave things open

✓ Ability to manage multiple priorities without dropping quality

✓ Calm under pressure, especially in client-facing situations

✓ Proficiency in Google Workspace (Docs, Sheets, Slides, Gmail, Calendar) and task management tools

Good to Have

- Prior experience in events, hospitality, or client servicing
- Experience working directly with a founder, CEO, or senior leadership
- Ability to create polished presentations with minimal direction
- Familiarity with CRM or project tracking tools

HOW YOU’LL BE MEASURED

This role is not measured by hours. It’s measured by outcomes.

- Are the Founder’s clients receiving responses within SLA, without her having to follow up?
- Are meeting action items tracked and closed before the next meeting?
- Are deliverables going out on time, complete, and right the first time?
- Is the Founder spending less time on operational follow-through — not more?

WHAT WORKING HERE LOOKS LIKE

You’ll be operating in a quick-moving, high-accountability environment. The Founder is hands-on and has high standards — she will invest in your growth if you invest in the quality of your work. You’ll get direct exposure to how a scaled founder-led business operates, real client relationships from day one, and a team that takes execution seriously.

We don’t do handholding. We do clarity, feedback, and growth.

Pay: Up to ₹40,000.00 per month

Application Question(s):

- How many years experience do you have?
- What is your current salary?
- What is your expected salary?

Work Location: In person

📌 Founder's Office Executive (Mumbai)
🏢 Bookeventz.com
📍 Mumbai