Technical Support Executive

About Company
Vexil Infotech Private Limited is a leading software development company headquartered in Lucknow, India. The company designs, develops, customizes, and implements innovative software solutions to streamline complex business processes or replace high-maintenance legacy applications. Vexil Infotech helps NBFC and other finance industry leaders remain attentive and responsive to the needs of their clients.

Experience: Fresher / Experienced
Qualification: B.Tech / BCA / B.Voc / B.Sc. IT / Diploma or relevant technical qualification
Location: Lucknow
Job Type: Full-time

Job Responsibilities

- Handle client calls and understand technical issues.
- Provide technical support and troubleshoot customer problems.




- Coordinate with the internal technical team for issue resolution.
- Maintain support records and update data in MS Excel.
- Follow up with clients and ensure timely resolution.

Requirements

- Valuable technical knowledge and troubleshooting skills.
- Excellent communication and client-handling skills.
- Good knowledge of MS Excel.
- Strong problem-solving and learning ability.
- Freshers and experienced candidates can apply.

Experience:

- Customer relationship management: 1 year (Preferred)

Language:

- English (Required)
- Hindi (Required)

Work Location: In person

📌 Technical Support Executive (Lucknow)
🏢 Vexil Infotech
📍 Lucknow