- Make outbound calls to customers and potential clients.
- Explain products/services clearly and answer customer queries.
- Follow up with customers through calls and maintain regular communication.
- Generate leads and identify potential customers.
- Maintain records of calls, follow-ups, and customer information.
- Achieve daily/weekly calling and performance targets.
- Coordinate with the sales team and share customer requirements and feedback.
- Handle customer queries professionally and maintain a positive attitude.
Requirements
- Good communication skills.
- Comfortable speaking on phone and handling customers.
- Basic knowledge of MS Office/Excel is preferred.
- Positive convincing and follow-up skills.
- Positive attitude and willingness to learn.
- Freshers can also apply.