- Greet and assist customers professionally at the front desk.
- Handle customer enquiries, calls and WhatsApp queries.
- Explain services, packages, bookings and trial options.
- Follow up with prospective customers and convert enquiries into bookings/sales.
- Manage customer registrations, bookings and basic documentation.
- Maintain customer/lead records and update CRM or Excel.
- Coordinate with trainers and the studio team for smooth customer experience.
- Handle customer concerns and provide timely assistance.
- Support membership renewals and repeat business.
- Achieve assigned sales and customer service targets.
Requirements
- Excellent communication and interpersonal skills.
- Confident, presentable and customer-friendly personality.
- Valuable convincing and sales skills.
- Comfortable with calling and follow-ups.
- Basic knowledge of Excel/CRM.
- Freshers can apply.
- Experience in front desk, sales, hospitality, fitness, retail, beauty, lifestyle or customer-facing roles is a plus.
Ideal Candidate
A confident, energetic and well-presented candidate who can deliver a premium customer experience while handling front-desk and sales responsibilities.
Pay: ₹450,000.00 - ₹500,000.00 per year
Application Question(s):
- What is your in-hand salary?
- What is your notice period?
- Are you comfortable with Rotational shifts?
- Are you comfortable with sales targets?
Education:
- Bachelor's (Preferred)
Work Location: In person
📌 Client Relationship Executive (Bengaluru)
🏢 Social Recruit
📍 Bengaluru
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