Job Title: Voice Process Executive – Axis Bank
Industry: Banking / BFSI
Process: Voice Process
Experience: Freshers & Experienced
Job Description:
- Handle customer calls and resolve queries professionally.
- Provide information regarding banking products/services.
- Maintain good customer experience and call quality.
- Follow banking processes, compliance and company guidelines.
- Meet defined quality and performance targets.
Eligibility:
- Freshers can apply.
- Relevant Voice Process / Customer Service experience preferred.
- Insurance experience preferred.
- Good communication skills in English/Hindi.
- Basic computer knowledge.
- Comfortable working in a voice process.
Salary:
- Freshers: ₹23,000 in-hand/month
- Experienced: ₹25,000 in-hand/month
- Insurance experience: Up to ₹35,000 CTC, based on experience/interview.