- Coordinate with customers regarding orders, enquiries, product requirements and delivery schedules.
- Receive, verify and process customer purchase orders and ensure all details are correct.
- Prepare quotations, sales orders, order confirmations and other sales-related documents.
- Coordinate with the Sales Team regarding recent orders, amendments and customer requirements.
- Follow up with Production to ensure orders are completed as per the required quantity and delivery date.
- Coordinate with Quality, Stores, Packing and Dispatch departments for smooth order execution.
- Monitor order status and follow up on pending orders to avoid delivery delays.
- Provide customers with regular updates regarding production, dispatch and delivery status.
- Coordinate with Dispatch and transporters for timely shipment of finished goods.
- Coordinate with Accounts for invoice preparation and customer payment follow-up.
- Handle customer queries and coordinate with the concerned department for resolving complaints.
- Maintain customer details, sales orders, dispatch records and other sales documents properly.
- Prepare daily, weekly and monthly sales, order pending and dispatch status reports.
- Maintain proper communication and follow-up with customers until the order is completed.
- Support the Sales Manager in preparing sales information, reports and other required data.
- Ensure timely communication of customer requirements to the concerned departments.
- Perform other sales and coordination activities assigned by the Sales Manager or Management.
Job Types: Permanent, Full-time
Pay: ₹19,000.00 - ₹25,000.00 per month
Education:
- Bachelor's (Preferred)
Experience:
- total work: 4 years (Preferred)
- Sales: 3 years (Preferred)