- Make outbound calls to potential and existing customers.
- Explain company products/services clearly and professionally.
- Generate and qualify leads through telephone calls.
- Follow up with prospective customers and convert leads into business opportunities.
- Handle customer queries and provide appropriate information.
- Maintain regular follow-ups with existing clients.
- Maintain accurate records of calls, leads, follow-ups, and customer interactions.
- Coordinate with the sales team for lead conversion.
- Achieve assigned daily, weekly, and monthly calling and sales targets.
- Prepare regular reports regarding calls, leads, and follow-ups.
Required Skills
- Minimum 1 year of experience in telecalling, telesales, customer support, or a similar role.
- Excellent communication and interpersonal skills.
- Good Hindi and English communication skills.
- Confident and pleasant telephone manner.
- Strong convincing and negotiation abilities.
- Ability to achieve targets and work independently.
- Positive attitude and customer-focused approach.