Guest Service Associate Hospitality-Diversity Preferred (Royapettah)

Guest Service Associate Hospitality-Diversity Preferred (Royapettah)

08 Oct
|
Express Infrastructure
|
Royapettah

08 Oct

Express Infrastructure

Royapettah

Job Opening:Receptionist – E Hotel

E Hotel is looking for a skilled and customer-oriented Reservation and Guest Service Assoicate to join our hospitality team. As the first point of contact, you will play a key role in delivering an exceptional guest experience from check-in to check-out.

Role Overview

· Position: Reception/Front Office Guest Relations Assoicate

· Location: E Hotel

· Schedule: Rotational shifts with no night shifts for diversity candidates

· Employment Type: Full-time

Key Responsibilities

· Guest Relations: Welcome guests, manage smooth check-ins/check-outs, and handle room assignments.

· Operations: Manage reservations, process billing transactions, and maintain accurate guest records.

· Coordination: Coordinate closely with housekeeping and maintenance teams to ensure room readiness.

· Problem Solving: Resolve guest queries and complaints promptly with a professional attitude.

Requirements & Qualifications

· Experience:



1–2 years of relevant experience in hotel front desk operations or guest services preferred.

· Skills: Excellent verbal and written communication skills.

· Tech-Savvy: Familiarity with Hotel Property Management Systems (PMS) is a plus.

· Attributes: Strong multi-tasking abilities, problem-solving skills, and a well-groomed professional appearance.

What We Offer

· Competitive salary and performance incentives.

· Clear career growth and progression opportunities within the hotel.

· A supportive, safe, and dynamic work environment.

Open to diversity applicants.

Please share resume to [email protected] or whatsapp on +91-XXXXXXXXXX

Pay: ₹180,000.00 - ₹240,000.00 per year

Benefits:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Guest Service Associate Hospitality-Diversity Preferred (Royapettah)
🏢 Express Infrastructure
📍 Royapettah

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