Key Responsibilities

- Handle customer enquiries for LCL, FCL and Air Freight shipments to/from Qatar.
- Understand customer requirements including origin, destination, commodity, weight, volume, dimensions and Incoterms.
- Obtain freight rates from shipping lines, NVOCCs, airlines, overseas agents and local vendors.
- Prepare and send competitive freight quotations to customers.
- Calculate LCL CBM and Air Freight chargeable weight.
- Coordinate FCL container requirements including 20FT, 40FT and 40HC containers.
- Provide customers with freight rates, transit times, sailing/flight schedules and rate validity.
- Follow up on quotations, enquiries and pending business opportunities.
- Coordinate with the sales team to convert enquiries into confirmed shipments.
- Maintain accurate records of enquiries, quotations, customer follow-ups and sales activities.
- Coordinate with the operations and documentation teams after shipment confirmation.
- Follow up on bookings, cargo pickup,



customs clearance, documentation and shipment status.
- Coordinate with overseas agents and Qatar-based customers/partners.
- Keep customers updated regarding ETD, ETA, delays, transshipment and delivery status.
- Assist in resolving customer complaints and operational issues.
- Monitor outstanding payments and coordinate with the accounts team when required.
- Prepare daily/weekly/monthly sales and shipment reports.
- Maintain good relationships with existing customers and identify opportunities for current business.

Experience

- 2–5 years of experience in freight forwarding, logistics or shipping sales coordination preferred.
- Experience handling Qatar/GCC shipments will be an advantage.
- Experience in LCL, FCL and Air Freight is preferred.

Job Type: Full-time

Work Location: In person

📌 Sales Coordinator - LCL , FCL and air freight (Coimbatore)
🏢 Dtech Information technology and outsourcing pvt
📍 Coimbatore