Closing date for applications: 14/10/2026

Location Gurugram, India

Job typePermanent | Contract typeFull Time

#R-00285806

Join our digital revolution in NatWest Digital X

In everything we do, we work to one aim. To make digital experiences which are effortless and secure.

So we organise ourselves around three principles: engineer, protect, and operate. We engineer simple solutions, we protect our customers, and we operate smarter.

Job description

This role is based in India and as such all normal working days must be carried out in India.

Join us as a Business Analyst

- Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs
- You'll be working in a vibrant, forward looking team and helping us to shape the future of our business
- It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career
- We're offering this role at associate level

What you'll do

In your current role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll also be:

- Capturing,



validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
- Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
- Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
- Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

The skills you'll need

You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work.

You’ll also need:

- Experience in Business Analysis within Financial Services and Capital Markets
- Experience in requirements elicitation, user story writing, process modelling, and stakeholder management
- Expert knowledge of Jira and Confluence and managing requirement across full SDLC
- Expertise in UAT, defect management, and change delivery
- Experience using AI tools such as Microsoft Copilot, Jira, Rovo, GitLab Duo to improve SDLC productivity

Welcome to our Gurugram hub

Spanning 437,000 sq. ft., our campus in Gurugram features two state-of-the-art towers – 1A and 2A at the Candor TechSpace in Sector 21.

Key facts:

- Surrounded by 28 acres
- Space for 4,100 colleagues
- Opened in 2010

📌 Business Analyst (Gurugram)
🏢 National Westminster Bank
📍 Gurugram