- Lead Conversion: Handle high-volume inbound/outbound calls and qualify warm/hot leads provided by the marketing team.
- Consultative Selling: Understand customer needs, explain course curriculum, features, and long-term career/academic benefits.
- Pitching & Negotiation: Conduct virtual product demonstrations, handle objections skillfully, and close sales deals.
- Pipeline Management: Maintain accurate logs of daily calls, follow-ups, and customer interactions using CRM tools (e.g., Salesforce, HubSpot, or Google Workspace).
- Target Achievement: Consistently meet or exceed daily, weekly, and monthly individual revenue and enrollment targets