- Coordinate with the Sales Team, customers, and internal departments.
- Prepare and share quotations, sales orders, invoices, and other sales documents.
- Follow up with customers regarding enquiries, orders, payments, and deliveries.
- Maintain customer records, sales reports, and order status.
- Coordinate with production, purchase, dispatch, and accounts teams for timely order processing.
- Handle customer calls, emails, and sales-related enquiries.
- Track pending orders and provide regular updates to the sales team.
- Support the sales team in day-to-day administrative activities.
- Maintain proper documentation and records of sales activities.
Requirements:
- Good communication and coordination skills.
- Basic knowledge of MS Office, especially Excel and Word.
- Positive follow-up and customer-handling skills.
- Ability to work independently and as part of a team.
- Previous experience in Sales Coordination / Sales Support / Admin is preferred.