Hospitality Software Sales Executive

Company: Alayn AI
Location: Mumbai
Role Type: Full-Time
Industry: Hospitality Technology / AI / SaaS

About Alayn

Alayn is an AI-powered hospitality platform built for cafés, restaurants and food businesses.

We help hospitality businesses gain better visibility over their operations, understand their performance and make smarter decisions using technology and AI.

We are looking for a driven Software Sales Executive to help Alayn grow its presence across Mumbai's café and restaurant industry.

The Role

This is a field-based B2B sales role focused specifically on cafés, restaurants, cloud kitchens and hospitality businesses.

You will identify potential customers, visit businesses, speak directly with owners and decision-makers, understand their operational challenges, demonstrate Alayn and convert qualified prospects into customers.

You will be one of the key people responsible for putting Alayn in front of the hospitality industry.

Key Responsibilities

Lead Generation & Prospecting

- Identify cafés, restaurants, QSRs, cloud kitchens and hospitality groups that could benefit from Alayn.
- Build and maintain a strong pipeline of potential customers.
- Conduct field visits to cafés and restaurants across Mumbai.
- Approach restaurant owners, founders, general managers and operations managers.
- Generate leads through cold outreach, WhatsApp, phone calls, networking, referrals and industry events.
- Research prospects and understand their current technology and operational setup.

Sales & Product Demonstrations

- Introduce Alayn to potential customers in a clear and compelling way.
- Understand each business's operational challenges before recommending solutions.
- Conduct product demonstrations either in person or online.
- Explain Alayn's features, perks and commercial value.
- Demonstrate how Alayn can improve visibility, efficiency and decision-making.
- Handle objections and questions professionally.
- Negotiate and close current customer accounts.

Relationship Management

- Build strong relationships with restaurant owners and decision-makers.




- Maintain regular communication with prospects throughout the sales process.
- Follow up consistently without being overly aggressive.
- Understand customer feedback and communicate useful insights to the Alayn team.
- Develop opportunities for referrals, expansion and additional outlets.

Sales Administration

- Maintain accurate records of leads, meetings, demonstrations and conversions.
- Keep the CRM/pipeline updated.
- Track weekly and monthly sales targets.
- Provide regular reports on sales activity and market feedback.
- Work closely with the founding and product teams to improve the sales process.

What We're Looking For

- Solid communication and interpersonal skills.
- Confident approaching business owners and senior decision-makers.
- Comfortable with field sales and frequent travel around Mumbai.
- Persuasive without being pushy.
- Strong listening and questioning skills.
- Commercially minded and target-oriented.
- Ability to understand customer problems and present relevant solutions.
- Comfortable using CRM systems, WhatsApp, email and basic sales tools.
- Self-motivated and capable of working independently.

Hospitality Experience — Strong Advantage

Experience selling to or working within the following would be highly valuable:

- Cafés
- Restaurants
- QSRs
- Cloud kitchens
- Food & beverage businesses
- Hospitality groups
- POS systems
- Restaurant management software
- SaaS products
- Payment technology
- Inventory or workforce management software

Existing relationships with café and restaurant owners in Mumbai would be a major advantage.

Skills That Would Give You an Edge

- B2B SaaS sales.
- Hospitality technology sales.
- POS/software sales.
- Field sales.
- Cold calling and prospecting.
- Product demonstrations.
- Negotiation and closing.
- Lead generation.
- CRM management.




- Business development.
- Understanding of restaurant operations.

The Person We're Looking For

We're looking for someone who isn't afraid to walk into a café and start a conversation.

You should be comfortable hearing:

"We're already using another POS."

and knowing how to continue the conversation by understanding why they use it, what isn't working and whether Alayn can solve a problem they actually care about.

You don't need to be a technology expert.

You do need to be curious, commercially sharp, confident and persistent.

What You'll Do Every Week

Your work will involve a combination of:

Prospect → Visit → Understand → Demonstrate → Follow Up → Close → Grow

You will spend significant time in the field meeting hospitality businesses rather than sitting behind a desk all day.

Targets & Performance

The role will be measured on meaningful sales activity and outcomes, including:

- Qualified leads generated.
- Business owners/decision-makers contacted.
- Meetings and product demonstrations completed.
- New customers acquired.
- Conversion rate.
- Revenue generated.
- Customer retention and referrals.

Specific targets and incentive structure will be discussed during the interview.

What You'll Get

- Prospect to join an early-stage AI hospitality technology company.
- Direct exposure to the founding team.
- Opportunity to build a career in SaaS and B2B technology sales.
- Strong exposure to the Mumbai hospitality industry.
- Performance-based growth opportunities.
- Incentives/commission linked to successful customer acquisition.
- Opportunity to grow into a Business Development Manager / Sales Manager role as Alayn expands.

How to Apply

Please send:

- Your CV.
- Details of your previous sales experience.
- Previous SaaS, software, POS or hospitality sales experience, if applicable.
- Your current location.
- Details of any existing hospitality/business network in Mumbai.

If you can sell, communicate and build relationships — we want to hear from you.

Pay: ₹10,000.00 - ₹25,000.00 per month

Work Location: In person

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