NO WORK FROM HOME (so please don't ask for that option)
3Leaf Infoserv (OPC) Pvt. Ltd. is looking for an E-commerce Order Processing Executive to join our team in Gota, Ahmedabad. We sell on multiple UK marketplaces and ship from our UK Client. This role makes sure every order is processed, sent to the warehouse and tracked correctly every day.
Candidate must work from office
- Process daily orders from multiple marketplaces through our Order Management System (OMS)
- Prepare daily order files in Excel and share them with the UK team
- Communicate with the warehouse to make sure orders are dispatched on time
- Upload tracking details to each marketplace before the end of the day
- Check orders for errors (address issues, missing details, duplicate orders) and fix them quickly
- Keep daily order records and reports up to date
- Troubleshoot and resolve hardware, software, and network issues promptly and effectively.
- Perform regular maintenance tasks such as system updates, software installations, and hardware upgrades to ensure optimal performance and security of IT systems.
- Enter requisitions and manage data within ERP System. Ensure that information is accurately entered into the system and follow proper procedures for formatting and securing data.
- The back-office executive will support the sales department with a variety of Order Related Issue.
- Prepare comprehensive Excel reports, tracking schedules of goods dispatched to customers
Key Skills
- Good working knowledge of MS Excel (sorting, filtering, VLOOKUP/XLOOKUP, basic formulas)
- Quick learner who can pick up recent software and processes fast
- Presence of mind and attention to detail when handling a large number of orders
- Good written English for communicating with the warehouse
- Experience with e-commerce, order processing or an OMS (such as Linnworks) is a plus, but not required
- Able to work 6 days a week
Important – Please read before applying
- This is a 6-day working role
- We work with a UK Client, so we follow the UK working calendar. Indian festival holidays are not provided as off days. [Add here if you give compensatory leave or extra pay instead]
- Daily tasks must be completed before end of day, every working day
Qualification
- Graduate in any discipline (B.Com / BBA / BCA preferred)