Key Responsibilities

- Lead the overall social media strategy and presence for Teamwork and its clients across Instagram, LinkedIn, Facebook, YouTube, and other relevant platforms.
- Develop long-term social media strategies, content plans, and communication frameworks based on client objectives.
- Manage multiple client accounts and ensure high-quality, timely delivery of all social media requirements.
- Develop and oversee monthly, quarterly, and campaign-specific content calendars.
- Lead content ideation for reels, carousels, static creatives, stories, videos, thought leadership, and topical content.
- Review and approve social media copy, captions, creatives, videos, and other content before client submission.
- Identify emerging trends, platform updates, content formats, and audience opportunities.
- Use social media analytics to evaluate performance and develop actionable recommendations.
- Prepare and present detailed monthly and quarterly performance reports to clients and internal leadership.
- Develop strategies to improve reach, engagement, audience growth, and overall brand visibility.
- Conduct competitor, audience, and industry research to identify new content opportunities.
- Work closely with PR, influencer marketing, content, design, video, and business development teams to create integrated communication solutions.
- Participate in client pitches, presentations, proposals, and new business opportunities.
- Contribute to social media strategy for new clients during onboarding and pitch stages.

Client Management

- Act as a senior point of contact for key clients and manage day-to-day social media communication.
- Understand client business objectives and translate them into effective social media strategies.
- Lead client presentations, reviews, strategy discussions, and performance meetings.
- Manage client feedback, expectations, approvals, and escalations professionally.
- Build long-term client relationships and identify opportunities for account growth and additional services.

Team Leadership

- Lead, mentor,



and manage a team of social media executives, content writers, designers, and coordinators.
- Allocate accounts and responsibilities based on team capabilities and workload.
- Set quality standards and review team deliverables before client submission.
- Conduct regular performance reviews and provide strategic guidance to team members.
- Ensure adherence to timelines, processes, and client deliverables.
- Build a collaborative and high-performance social media team.

Business & Growth Responsibilities

- Support the leadership team in developing new business proposals, pitches, presentations, and social media offerings.
- Identify opportunities for account expansion, cross-selling, and upselling of relevant communication services.
- Contribute to revenue growth through effective client servicing and account management.
- Develop robust understanding of industry trends, competitors, and client business challenges.
- Support the development of new social media products, processes, and service offerings for the agency.

Requirements

- 6–12 years of experience in Social Media, Digital Marketing, Content, or Brand Communications.
- Prior experience in a PR, advertising, digital, creative, or integrated communications agency is preferred.
- Strong experience handling multiple brands and client accounts.
- Proven experience in managing and mentoring social media teams.
- Excellent understanding of Instagram, LinkedIn, Facebook, YouTube, and other relevant platforms.
- Strong knowledge of content strategy, social media planning, audience engagement, and analytics.
- Excellent client servicing, communication, presentation, and negotiation skills.
- Strong understanding of social media performance metrics and reporting.
- Ability to manage multiple projects, teams, and deadlines simultaneously.
- Creative mindset with strong strategic thinking and attention to detail.
- Experience with social media management, scheduling, analytics, and reporting tools is preferred.

Pay: ₹30,000.00 - ₹90,000.00 per month

Benefits:

- Provident Fund

Work Location: In person

📌 Social Media Manager (Delhi)
🏢 Teamwork Communication Group
📍 Delhi