- Identify and connect with potential customers/beneficiaries through calls, messages, and other communication channels.
- Explain the company's products, services, and CSR initiatives clearly to prospective customers.
- Generate leads and convert qualified prospects into customers/participants.
- Maintain regular follow-ups with leads and ensure timely closure.
- Understand customer requirements and provide suitable solutions.
- Achieve daily, weekly, and monthly business targets.
- Maintain accurate records of leads, follow-ups, and conversions in CRM.
- Coordinate with internal teams to ensure smooth customer onboarding and service delivery.
- Build and maintain positive relationships with customers.
- Handle customer queries and provide appropriate information.
- Participate in campaigns, promotional activities, and CSR-related initiatives.
- Prepare regular reports on lead generation, conversion, and sales performance.
Required Skills
- Excellent verbal and written communication skills.
- Good convincing and negotiation abilities.
- Strong interpersonal and relationship-building skills.
- Target-oriented and self-motivated approach.
- Good listening and problem-solving skills.
- Basic knowledge of MS Office/Google Workspace.
- Ability to work in a fast-paced and target-driven environment.
Educational Qualification
- Graduate in any discipline.
- MBA/BBA/BBM or equivalent qualification will be an advantage.
Pay: ₹11,000.00 - ₹41,000.00 per month
Experience:
- Business development: 2 years (Preferred)
Work Location: In person
📌 Business Development Officer (Kolkata)
🏢 CII - Model Career Centre
📍 Kolkata
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