Buyback Executive

Location: Bengaluru, Karnataka – Yelahanka | New BEL Road | Shantiniketan | Kamanahalli | VR Mall, Whitefield | Banashankari
Employment Type: Full-Time
Salary: ₹30,000 – ₹35,000 per month
Experience: Minimum 1 year in Mobile Sales / Mobile Service / Mobile Repair / Buyback

About the Role

We are looking for a Buyback Executive with good technical knowledge of mobile phones and electronic devices. The candidate will be responsible for inspecting pre-owned devices, identifying technical and physical issues, evaluating their condition, determining the appropriate buyback value, and converting customer enquiries into successful buyback/exchange transactions.

Key Responsibilities

- Inspect and evaluate pre-owned mobile phones, laptops, desktops, iPads, and other electronic devices.
- Identify different brands, models, specifications, and variants.
- Conduct physical and functional checks to assess device condition.
- Identify technical issues, defects, damages, and performance-related problems.
- Evaluate devices and determine the appropriate buyback price as per company guidelines.
- Handle customers visiting the store for buyback/exchange enquiries.
- Explain device valuation and address customer queries or concerns.
- Convert customer enquiries into successful buyback/exchange transactions.




- Maintain accurate documentation of device evaluations and transactions.
- Stay updated with the latest mobile phones, electronics, specifications, and technologies.
- Achieve daily and monthly business and conversion targets.

Required Skills & Qualifications

- Minimum 1 year of experience in Mobile Sales / Mobile Service / Mobile Repair / Buyback.
- Good technical knowledge of mobile phones and electronic devices.
- Knowledge of different brands, models, specifications, and common device issues.
- Good customer-handling and communication skills.
- Solid negotiation and convincing skills.
- Sales-oriented approach with good conversion ability.
- Candidates from mobile retail stores, service centres, electronics retail, or device exchange/buyback backgrounds will be preferred.

Ideal Candidate Profile

The ideal candidate should have a combination of technical knowledge and customer-facing sales skills. The candidate should be able to accurately assess old devices, identify defects, explain the valuation to customers, and successfully convert eligible devices into buyback/exchange transactions.

Interested candidates can apply with their updated CV and mention their current location and contact number.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Buyback Executive (Bengaluru)
🏢 DirectUsHr Services
📍 Bengaluru