- Make outbound calls to potential and existing customers.
- Generate leads through calling, follow-ups, and customer references.
- Explain products/services clearly and professionally to customers.
- Handle customer queries and maintain valuable client relationships.
- Follow up with leads and convert them into sales.
- Achieve daily, weekly, and monthly sales targets.
- Maintain records of calls, leads, follow-ups, and sales.
- Coordinate with the sales team to ensure smooth lead conversion.
Required Skills
- Good communication and interpersonal skills.
- Strong client-handling and convincing abilities.
- Sales-oriented mindset with a focus on achieving targets.
- Ability to generate and follow up on leads.
- Confident and positive attitude.
- Basic computer knowledge.
- Prior experience in telecalling, telesales, customer service, or sales will be an advantage.
Key Performance Areas
- Lead generation
- Calling and follow-ups
- Customer/client handling
- Lead conversion
- Achievement of sales targets