- Team Management & Leadership
- Lead, mentor, and supervise the pre-sales team.
- Allocate leads and monitor team performance.
- Conduct regular training and performance reviews.
- Ensure the team meets daily, weekly, and monthly targets.
- Lead Management
- Handle inbound and outbound calls to prospective clients.
- Qualify leads based on defined criteria.
- Maintain and update CRM with accurate lead information.
- Ensure proper follow-up and nurturing of leads.
- Coordination with Sales Team
- Schedule site visits and meetings for the sales team.
- Ensure smooth handover of qualified leads to sales executives.
- Track lead conversion and provide feedback for improvement.
- Customer Interaction
- Address customer queries regarding projects, pricing, and availability.
- Maintain a professional and customer-focused approach.
- Build robust relationships with potential clients.
- Reporting & MIS
- Prepare daily/weekly/monthly reports on lead status and team performance.
- Analyze data to improve lead conversion rates.
- Track marketing campaign effectiveness.