Job Type: Full-time
Work Mode: Work from Office
Experience: Freshers & Experienced Candidates
Qualification: 12th Pass or Any Degree
Job Description
We are hiring Customer Support Executives to handle customer queries and provide accurate, timely, and professional assistance.
Roles & Responsibilities
- Handle customer queries and provide appropriate resolutions.
- Assist customers with troubleshooting and service-related issues.
- Handle queries related to prepaid and postpaid services.
- Understand customer concerns and provide accurate information and guidance.
- Communicate professionally and maintain a customer-focused approach.
- Handle customer interactions effectively in English.
- Follow process guidelines, company policies, and quality standards.
- Maintain a high level of customer satisfaction.
Candidate Requirements
- Positive proficiency in English is mandatory.
- Minimum qualification: 12th Pass or Any Degree.
- Freshers and experienced candidates can apply.
- Strong communication and customer-handling skills.
- Valuable problem-solving and troubleshooting abilities.
- Customer-focused and professional attitude.
- Comfortable working in 24/7 rotational shifts.
- Willingness to work according to business and process requirements.
Who Can Apply?
Freshers and candidates with prior customer service, BPO, voice process, or customer support experience are welcome to apply.
Interested candidates can apply with their updated resume.