The Hotel Steward is responsible for providing excellent service to guests, maintaining cleanliness and hygiene in the restaurant and service areas, and supporting the Food & Beverage team in smooth daily operations.
Key Responsibilities
- Welcome and assist guests in a polite and professional manner.
- Set up tables, dining areas, and service stations before service.
- Serve food and beverages according to hotel standards.
- Take guest orders accurately and communicate them to the kitchen/bar team.
- Clear and clean tables promptly after guests finish their meals.
- Maintain cleanliness and hygiene of the restaurant, service areas, cutlery, crockery, and equipment.
- Refill water, condiments, napkins, and other service items as required.
- Assist in buffet setup, replenishment, and clearing.
- Assist with banquet, room service, events, and other F&B; operations when required.
- Support the team during busy periods and perform other duties assigned by the supervisor.
Requirements
- Minimum qualification: 10th/12th pass; hotel management qualification is an advantage.
- Previous experience in a hotel, restaurant, or hospitality setting is preferred.
- Good communication and customer-service skills.
- Basic knowledge of food and beverage service.
- Ability to work in shifts, including weekends and holidays.
- Pleasant personality, positive attitude, and willingness to learn.
- Ability to work effectively as part of a team.