Minimum Required Experience : 6 years

Full Time

Skills

Adobe Framemaker

Oxygen

Description

Location

TrivandrumKochiBangalore

Responsibilities

- Own and drive the end-to-end development, maintenance, and delivery of technical documentation as an individual contributor.
- Determine the needs of users and create clear, accurate, and user-focused documentation.
- Develop and maintain user manuals, service manuals, privacy and security documentation, release notes, FAQs, and other product documentation.
- Create documentation for patient monitoring devices, software applications, and digital health solutions.
- Collaborate with engineering, V&V;, product management, regulatory, and quality teams to gather technical information and ensure content accuracy.
- Take ownership of documentation quality, completeness, consistency, and timely delivery across assigned products and releases.
- Work with technical teams to improve product usability and ensure instructions are easy to understand and follow.
- Ensure documentation complies with applicable regulatory, quality, and organizational standards.
- Standardize content across platforms, products, and media using structured authoring methodologies.
- Support digital documentation initiatives, including web-based, mobile, and AI-assisted documentation solutions.
- Manage documentation reviews, stakeholder feedback, schedules, and priorities with minimal supervision.
- Coordinate with localization vendors, translators, and publishing teams for formatting, printing, translation, and release activities.
- Continuously improve documentation processes by incorporating user feedback and reducing content rework.
- Identify documentation risks, gaps, and improvement opportunities and proactively drive resolutions.

Mandatory Skills

- BE/BTech degree or equivalent engineering qualification.
- 6+ years of experience in technical writing, technical publications, or content development.




- Proven experience creating and maintaining:
- User manuals with multilingual support
- Service manuals
- Privacy and security documentation
- Product and operational FAQs
- Release notes
- Technical documentation for software and digital applications

- Solid technical writing, editing, and communication skills, with the ability to quickly understand complex technical concepts and domain workflows and translate them into clear, user-focused documentation.
- Demonstrated ownership of documentation deliverables from planning through publication, with the ability to independently manage multiple projects and drive timely, high-quality outcomes with minimal supervision.
- Strong working knowledge of Microsoft Office, Adobe FrameMaker, Astoria, and oXygen XML Author.
- Experience with Structured Authoring and Content Management Systems (CMS).
- Familiarity with API documentation concepts and standards.
- Experience with localization processes, translation workflows, and multilingual documentation.
- Strong attention to detail and commitment to delivering high-quality, accurate documentation.
- Ability to collaborate effectively with cross-functional and global teams.

Desired Skills

- Experience in the medical device, healthcare IT, or digital health domain.
- Experience creating documentation for patient monitoring devices and clinical software applications.
- Exposure to digital, web, online help, and mobile documentation platforms.
- Familiarity with Adobe InDesign and Adobe Illustrator.
- Working knowledge of HTML, CSS, and JavaScript.
- Experience coordinating with external vendors for publishing, localization, and translation activities.
- Experience working with globally distributed teams and stakeholders.
- Exposure to AI-powered authoring, content-generation, and documentation productivity tools.
- Experience supporting digital transformation and documentation modernization initiatives.
- Knowledge of documentation regulatory requirements, usability principles, and content governance best practices.

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