- Conduct background verification calls with individuals and organizations.
- Verify information related to candidates, such as education, employment, address and other background details.
- Contact relevant institutions, previous employers and verification sources.
- Record verification results accurately in the company's system/ MS Excel.
- Follow up with verification sources to close cases within the required TAT/SLA.
- Coordinate with candidates, external contacts and internal teams.
- Identify discrepancies or incomplete information and report/escalate them.
- Maintain confidentiality and follow company procedures.
- Meet assigned productivity and quality targets. LLinkedIn+1
Skills required
- Positive English communication, both spoken and written.
- Basic MS Excel/computer knowledge.