The Front Office Manager is responsible for managing all front office operations, ensuring smooth guest check-in and check-out, maintaining high service standards, and delivering exceptional guest experiences. The role includes supervising front office staff, handling reservations, resolving guest concerns, coordinating with housekeeping and F&B; departments, and ensuring accurate billing and revenue control.
Key Responsibilities
- Oversee daily front office operations and guest services
- Manage reservations, room allocation, and occupancy
- Handle guest complaints and ensure guest satisfaction
- Supervise and train front office team
- Ensure billing accuracy and compliance with hotel policies
- Coordinate with all departments for seamless operations
Requirements
- Degree/Diploma in Hotel Management preferred
- 3–5 years experience in front office operations
- Strong leadership, communication, and problem-solving skills
Job Type: Full time
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
- Food provided
- Paid sick time
Work Location: In person
📌 Front Office Manager (Bhopal)
🏢 NAVITAC INDIA TRADING
📍 Bhopal
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