Koppla is looking for a motivated and confident Telecaller & Digital Marketing Executive to join our team.

The ideal candidate should be comfortable communicating with customers over phone calls, WhatsApp, and email, while also having a basic understanding of technology, social media, and digital marketing.

This is a multi-functional role where you will interact with potential customers, manage social media accounts, handle emails, and support our day-to-day digital operations.

Responsibilities

- Make outbound calls to potential customers and follow up with leads.
- Handle incoming customer calls, queries, and basic support.
- Explain Koppla's products and services to prospective customers.
- Maintain lead and customer information in our CRM.
- Communicate with customers through WhatsApp, email, and phone.
- Manage and maintain company social media accounts.
- Create and publish basic social media posts, reels, stories, and updates.
- Respond to comments and messages on social media.
- Assist with basic social media marketing and lead-generation activities.
- Handle company emails and respond to customer enquiries.
- Coordinate with the technical/team members when required.
- Learn and understand our software products so you can explain basic features to customers.
- Maintain follow-up schedules and ensure leads are contacted on time.
- Prepare basic reports on calls, leads, follow-ups, and social media activities.

Requirements

- Good communication skills in English and Hindi.
- Confident and comfortable speaking on the phone.




- Basic knowledge of computers and common software tools.
- Basic understanding of websites, SaaS/software products, or technology.
- Familiarity with Instagram, Facebook, LinkedIn, WhatsApp Business, etc.
- Basic understanding of social media marketing.
- Comfortable using Gmail/email and Google Workspace.
- Willingness to learn new software and technology.
- Positive organizational and follow-up skills.
- Positive attitude and ability to work independently.

Preferred Skills

Experience with any of the following will be an advantage:

- CRM software
- WhatsApp Business
- Canva
- Instagram/Facebook
- Google Workspace
- Email marketing
- Lead generation
- Digital marketing
- Basic website/technical knowledge
- SaaS or software sales

Who We're Looking For

We are looking for someone who is confident, proactive, eager to learn, and comfortable wearing multiple hats.

You don't need to be an expert in everything. If you have good communication skills and are willing to learn technology, digital marketing, and sales, we would like to hear from you.

What We Offer

- Competitive salary based on skills and experience
- Performance-based incentives
- Opportunity to learn SaaS, technology, sales, CRM, and digital marketing
- Growth opportunities within the company
- Hands-on experience working with a growing technology company

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

- Flexible schedule
- Work from home

Work Location: In person

📌 Telecaller & Digital Marketing Executive (Delhi)
🏢 Koppla
📍 Delhi