Fixxwise is a professional doorstep IT service platform that provides laptop, desktop, and computer repair services at the customer’s location. We are focused on making technical support quick, convenient, reliable, and hassle-free for customers.
From hardware repairs and upgrades to software troubleshooting and system support, Fixxwise connects customers with skilled service professionals who can diagnose and resolve their technical issues efficiently.
Job Role
We are looking for a Service Engineer who can visit customers at their doorstep and provide professional laptop and computer repair services.
Responsibilities
- Visit customer locations for laptop/computer repairs.
- Diagnose and troubleshoot hardware and software issues.
- Install Windows, drivers, and required software.
- Handle hardware replacement and upgrades.
- Resolve issues related to RAM, SSD, battery, display, keyboard, etc.
- Explain technical issues and solutions to customers.
- Maintain basic service records.
Requirements
- Good knowledge of laptop & desktop hardware.
- Basic knowledge of Windows and software troubleshooting.
- Good communication and customer-handling skills.
- Willingness to travel for doorstep service.
- Previous experience in laptop/computer repair is preferred.
- Two-wheeler and valid driving licence preferred.