Career Sarvguru is looking for a confident, energetic, and target-oriented Telecaller to join our team in Rohini Sector 9. The candidate will be responsible for connecting with prospective students/customers, understanding their requirements, providing relevant information, and generating quality leads for the organization.
Key Responsibilities
- Make outbound calls to prospective students and customers from provided leads.
- Explain Career Sarvguru's courses, services, and career-related offerings.
- Understand the requirements and interests of prospective students.
- Generate and qualify leads through effective telephonic communication.
- Follow up with interested candidates regularly.
- Schedule counselling sessions or appointments with interested students.
- Maintain accurate records of calls, leads, follow-ups, and conversions.
- Achieve daily and monthly calling and lead-conversion targets.
- Handle customer/student queries professionally and provide accurate information.
- Coordinate with the counselling and admissions team for further follow-up.
- Maintain a positive and professional relationship with prospective students.
Candidate Requirements
- Minimum 6 months of experience in telecalling, telesales, customer service, education counselling, or a similar role.
- Freshers with excellent communication skills may also be considered.
- Good verbal communication and convincing skills.
- Comfortable making a high volume of outbound calls.
- Target-oriented and self-motivated.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Ability to maintain proper follow-ups and records.
- Candidates with experience in the education/ed-tech sector will be preferred.
Key Skills
Tele calling | Tele sales | Lead Generation | Follow-ups | Customer Handling | Communication Skills | Lead Conversion | Student Counselling | Inside Sales