Job Title: Operations Manager

Location: Kakkanad, Kochi, India

Job Type: Full-time, Permanent

Experience: 3-6 years preferred.

Department: Operations

Reporting To: Chief Executive Officer

Preference: Immediate joiners preferred

About Eloit

Eloit Innovations is a London-headquartered global SaaS and software product company with strong engineering operations in Kochi, India. Eloit is on a mission of unlocking potential through graceful innovation.

Our platforms include Edisapp School ERP and LMS, Credisapp, Kristapp, BibleOn, and other growing technology products serving schools, institutions, and faith communities across the globe.

The Role

We are looking for Operations Manager who can take ownership of new projects, set up processes, coordinate with multiple teams, and independently drive projects from initiation to successful implementation. Projects will include, for example, new product and market launches, vendor and partner onboarding, and process and SOP setup for new initiatives, working directly with the CEO and leadership team.

The ideal candidate should be comfortable working in an environment where projects may start with limited structure. You should be able to understand the objective, create an execution plan, coordinate resources, solve problems, establish processes, and ensure timely delivery with minimal supervision.

What Success Looks Like

- Projects delivered on time, within budget, and to the agreed scope.
- Clear, documented processes and SOPs in place for every new initiative.
- Concise, regular status updates that keep leadership informed of progress, risks, and costs.
- Smooth handover of completed projects to the teams that run them.

Responsibilities

- Take complete ownership of new projects from initiation to implementation and stabilization.
- Understand project objectives and convert them into clear action plans, timelines, and deliverables.




- Coordinate with internal teams (including Engineering, Product, Sales, and Customer Experience), external stakeholders, vendors, and partners as required.
- Manage vendor relationships, contracts, and commercial terms required for projects.
- Establish processes, workflows, SOPs, and reporting mechanisms for new initiatives.
- Monitor project progress, ensure timely completion of milestones and deliverables, identify bottlenecks, and take corrective actions.
- Track and manage project budgets, costs, resources, dependencies, and operational requirements.
- Conduct regular follow-ups and provide concise status updates to leadership.
- Identify and manage project risks, handle operational issues, escalate where needed, and make practical decisions to keep projects moving.
- Identify opportunities to improve efficiency, reduce costs, and strengthen processes.
- Support the launch and operationalization of new business initiatives.
- Ensure proper documentation and smooth handover after project implementation.
- Manage multiple projects or initiatives simultaneously based on business priorities.

Requirements

- Bachelor’s degree in business administration, Operations, Management, Engineering, or a related field.
- 3-6 years of experience in operations, project management, business operations, or a similar role, preferably in a SaaS, software, or technology company.
- Experience handling projects independently from planning through execution.
- Good working knowledge of MS Office / Google Workspace and project tracking tools
- Strong documentation and reporting skills.




- Good command of English, both written and verbal.
- Strong stakeholder management and communication skills, with the ability to work directly with senior leadership.

Compensation and Perks

- Health Insurance
- Provident Fund
- Day Shift
- Values-driven and mission-oriented work culture

Why Eloit?

At Eloit, you will contribute to the growth and smooth operation of meaningful products used by schools, students, families, institutions, dioceses, parishes, and faith communities worldwide.

You will work across platforms such as BibleOn, Edisapp, Kristapp, and Credisapp, supporting new initiatives, operational projects, process improvements, and business requirements.

This role offers an opportunity to take ownership of new projects, work closely with leadership and cross-functional teams, establish processes, solve operational challenges, and turn ideas into scalable, well-run initiatives. You will gain exposure to diverse business functions and SaaS products while continuously developing your project management, stakeholder management, problem-solving, and operational leadership skills.

We are a decade-old, London-headquartered global SaaS and software product company with a passionate team in Kochi, India, building world-class platforms trusted by 700+ institutions across 4 continents. We move fast, build things that matter, and invest in the people who make it happen.

How to Apply?

Interested candidates may send their resume and cover letter explaining their suitability for this role to:

Email: [email protected]

Subject Line: Operations Manager

Website: www.eloit.com

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- What is your Last Drawn Monthly CTC?
- What is the notice period you need to serve?

Experience:

- Operations management: 3 years (Required)

Work Location: In person

📌 Operations Manager (Kakkanad)
🏢 Eloit Innovations
📍 Kakkanad