- Prepare and issue quotations based on customer enquiries.
- Draft and reply to customer enquiry emails in a professional manner.
- Coordinate with the Sales and Purchase Departments to obtain pricing, product specifications, and availability details.
- Maintain accurate records of quotations, enquiries, orders, and customer correspondence.
- Follow up with customers regarding pending quotations, enquiries, and order status.
- Prepare sales-related reports and statements using Microsoft Excel and Word.
- Update and maintain customer databases and ensure proper documentation.
- Scan, print, file, and organize office documents as required.
- Coordinate with internal departments for timely completion of customer requirements.
- Perform other sales-support and administrative duties assigned by management.
Required Skills & Qualifications
- Proficiency in Microsoft Excel, Word, and Outlook.
- Good typing speed and strong computer operating skills.
- Good written and verbal communication skills in English.
- Ability to draft clear and skilled business emails.
- Strong attention to detail and accuracy in quotations and documentation.
- Good follow-up, coordination, and organizational skills.
- Ability to work independently and manage multiple tasks.
- Ability to meet deadlines and work effectively in a fast-paced environment.
- Basic understanding of sales, quotations, purchase coordination, and customer handling will be an advantage.
Preferred Experience
- 2–3 years of relevant experience in Sales Support, Sales Coordination, Back Office, or a similar role.
- Experience in a manufacturing or electrical/cable industry will be an added advantage.