Job Title: Sales Coordinator
Department: Sales
Role summary
The Sales Coordinator supports the sales team by managing customer inquiries, coordinating orders, maintaining accurate records, and helping ensure a smooth process from initial contact through delivery.
Key responsibilities
- Respond to customer inquiries and route requests to the appropriate sales representative.
- Prepare and send quotations, proposals, order confirmations, and other sales documents.
- Enter and track customer orders; coordinate with operations, inventory, and shipping teams.
- Maintain customer, lead, and sales data in the CRM and other company systems.
- Follow up on quotes, orders, and customer requests in a timely manner.
- Schedule sales meetings, appointments, and product demonstrations.
- Prepare sales reports, presentations, and performance summaries.
- Help resolve order issues and communicate updates to customers.
- Support the sales team with administrative tasks and special projects.
Qualifications
- High school diploma or equivalent; additional business or sales training is an advantage.
- Experience in sales support, customer service, or administration preferred.
- Strong written and verbal communication skills.
- Valuable organization, attention to detail, and follow-through.
- Comfortable using spreadsheets, email, and CRM or order-management systems.
- Ability to manage multiple tasks and meet deadlines.
Key skills
- Customer service
- Coordination and time management
- Data entry and recordkeeping
- Problem-solving
- Teamwork and communication
Experience Level: 2-3 years
Location: Gurgaon
Employment Type: Full Time
Send Updated CV to :
[email protected]
Work Location: In person
📌 Sales Coordinator (Gurugram)
🏢 Systrome Technologies
📍 Gurugram