You will primarily work on the backend operations of Gtribe and ensure that our tours, participant data, website and internal systems are always updated and accurate.
Your responsibilities:
Maintain participant & tours/tours databases
Schedule and update tours/ treks
Update the website
Maintain trek/tours checklists
Prepare weekly & monthly MIS reports
Track booking and payment status
Prepare participant and leader lists
Maintain vendor records,
Maintain operational documents
Update CRM/system after bookings
Check data accuracy and inconsistencies
Pull data and prepare management reports
Maintain the master event calendar
Update website/event availability
Identify pending operational tasks.Handle WhatsApp enquiries.
Make outbound follow-up calls when backend work is completed