ob Summary:
We are looking for a confident and customer-focused Voice Process Executive to handle inbound and outbound calls, understand customer requirements, provide appropriate solutions, and maintain excellent customer relationships.

Key Responsibilities:

- Handle inbound and outbound customer calls professionally.
- Understand customer requirements and provide accurate information.
- Explain company products and services clearly to customers.
- Generate leads through outbound calling and follow up with prospects.
- Handle customer queries, objections, and basic complaints.
- Schedule appointments, product demonstrations, and sales meetings.
- Maintain accurate call records and update CRM/lead-management systems.
- Follow up with existing and potential customers.
- Coordinate with the sales and technical teams when required.
- Achieve daily and monthly calling, lead-generation, and performance targets.




- Maintain professional communication and customer service standards.

Required Skills:

- Excellent verbal communication skills.
- Valuable English communication.
- Hindi/Tamil or other regional languages are an advantage.
- Confident and pleasant telephone manner.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Ability to handle customer objections professionally.
- Good follow-up and convincing skills.
- Target-oriented and self-motivated.

Experience:

- 0–2 years in voice process, telesales, telemarketing, customer support, BPO, or inside sales.
- Freshers with good communication skills can apply.

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

- Health insurance
- Provident Fund

Work Location: In person

📌 voice process (Perungudi)
🏢 skyfall voice communication
📍 Perungudi