Location: Hyderabad
Department: Sales & Operations
Reporting To: Sales/Business Development Manager or General Manager
Industry: SPC Flooring / Building Materials
Job Summary:
We are looking for a dynamic and customer-focused Business Development Executive to manage incoming leads, support the sales process, coordinate material dispatches, and assist in end-to-end operations. The ideal candidate should be valuable at client communication, follow-ups, and capable of handling both presales tasks and backend operational coordination.
Key Responsibilities:
Presales Activities:
- Handle incoming leads from digital marketing or sales team.
- Make calls to potential customers to understand their requirements and pitch SPC flooring products.
- Explain product specifications, USPs, and applications to customers.
- Share quotations, technical brochures, or samples as required.
- Coordinate with sales or technical teams for site-specific queries.
- Follow up with leads and convert them into confirmed orders.
Operations Support:
- Coordinate with the production and warehouse teams for availability of materials.
- Plan dispatch schedules and arrange transportation for timely delivery of orders.
- Share dispatch details, invoices,
and other logistics documents with customers.
- Track order fulfillment and resolve any delivery or product-related issues.
- Maintain records of leads, orders, dispatches, and customer communications.
Customer Support:
- Act as a single point of contact for assigned customers.
- Ensure customer satisfaction through smooth execution and after-sales coordination.
- Record feedback or complaints and escalate to the concerned department if needed.
Qualifications & Skills:
- Graduate in Business Administration / Commerce / Engineering or related field.
- 1–3 years of experience in presales, sales coordination, or operations support.
- Experience in construction/building materials/FMCG/logistics industry is a plus.
- Excellent communication and interpersonal skills.
- Good knowledge of MS Office (Excel, Word, Outlook), and CRM software.
- Ability to multitask and prioritize based on urgency.
Key Attributes:
- Customer-oriented mindset
- Good coordination and follow-up skills
- Team player with a proactive approach
- Strong problem-solving skills
- Ability to handle pressure and meet deadlines
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
Work Location: In person
📌 Presales Executive (Hyderabad)
🏢 S SECO CARE
📍 Hyderabad
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