- Conduct counselling sessions with students and parents regarding courses, programs, and admission procedures.
- Handle incoming inquiries through calls, messages, and other communication channels.
- Understand student requirements and recommend suitable courses or programs.
- Convert inquiries and leads into admissions through effective counselling and follow-ups.
- Consistently achieve monthly admission and conversion targets.
- Maintain regular follow-ups with prospective students to improve conversion rates.
- Address student and parent queries and provide accurate information.
- Maintain proper records of leads, follow-ups, counselling sessions, and admissions.
- Build positive relationships with students and parents and ensure a high level of customer satisfaction.
- Follow up with interested candidates throughout the admission process.
- Stay updated about available courses, programs, fees, and admission processes.
Required Skills
- Excellent communication and interpersonal skills.
- Strong counselling and convincing skills.
- Valuable follow-up and lead-conversion abilities.
- Target-oriented and self-motivated approach.
- Ability to handle student and parent queries professionally.
- Good listening and problem-solving skills.
- Previous experience in admission counselling, education sales, telecalling, or customer handling will be an advantage.