Job Summary:
We are looking for a motivated Customer Relationship Executive (CRE) to join our Tata Commercial Vehicles Sales Team. The candidate will be responsible for customer follow-up, lead management, and supporting the sales team in achieving business targets.
Key Responsibilities:
- Handle customer enquiries and follow up on sales leads.
- Make regular calls to prospective and existing customers.
- Coordinate with the Sales Team for test drives, quotations, and vehicle deliveries.
- Maintain customer details and follow-up records.
- Support customer relationship management and ensure customer satisfaction.
- Achieve assigned follow-up and customer engagement targets.
Requirements:
- Minimum 1 year of experience in sales/telecalling/customer relationship roles preferred.
- Good communication and interpersonal skills.
- Basic knowledge of MS Office/CRM applications.
- Candidates with automobile/commercial vehicle sales experience will be preferred.
- Freshers with good communication skills may also apply.