About Maryland Study Abroad

Maryland Study Abroad is a leading study abroad consultancy since 2018, assisting students in pursuing higher education opportunities across Germany, France, the UK, and other international destinations. We are committed to providing professional guidance and a seamless experience to students throughout their study abroad journey.

Job Summary

We are looking for a Front Desk Coordinator to be the first point of contact for students, parents, visitors, and other stakeholders at our office. The ideal candidate should have excellent communication and interpersonal skills, a professional appearance, and the ability to efficiently manage front-office operations while supporting the counselling and administrative teams.

Key Responsibilities

- Welcome and professionally attend to students, parents, visitors, and university representatives.
- Manage front desk activities, including visitor management, enquiries, appointments, and incoming calls.
- Respond to telephone calls, WhatsApp messages, and general enquiries and direct them to the appropriate department.
- Coordinate appointments between students and academic counsellors.
- Maintain accurate records of visitors, appointments, enquiries, and daily front-office activities.
- Provide basic information about Maryland Study Abroad and its services to prospective students and parents.
- Coordinate with counsellors and other departments to ensure smooth handling of student visits and enquiries.
- Receive and maintain documents, courier deliveries, and office correspondence.
- Assist in arranging meetings, seminars, admission days, university visits, and other office events.
- Ensure the reception and front-office area is clean, organized, and presentable at all times.




- Handle administrative and coordination tasks assigned by the management.
- Maintain confidentiality of student and company information.

Required Skills

- Excellent communication skills.
- Good interpersonal and customer-service skills.
- Professional and friendly attitude.
- Strong organizational and coordination abilities.
- Good knowledge of MS Office and basic computer applications.
- Ability to multitask and manage visitors and enquiries efficiently.
- Good telephone etiquette and professional communication.
- Ability to work effectively in a fast-paced office environment.
- Fluency in English and Malayalam is preferred.

Educational Qualification

- Bachelor's degree or equivalent qualification preferred.
- Candidates with relevant front-office, customer service, reception, administration, or study-abroad experience will be preferred.

Experience

- 1–2 years of experience in front office, reception, customer service, administration, education consultancy, or a related role preferred (FRESHERS CAN ALSO APPLY).
- Freshers with excellent communication skills and a skilled attitude may also be considered.

What We Offer

- Professional and supportive work environment.
- Opportunities for career growth and skill development.
- Exposure to the international education and study-abroad industry.
- Performance-based growth opportunities.
- Opportunity to work with a growing and dynamic team.

Job Type: Full-time
Department: Administration / Front Office
Industry: Education / Overseas Education
Location: Kozhikode, Kerala

Pay: ₹15,000.00 - ₹26,000.00 per month

Benefits:

- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Front Desk Coordinator (Kozhikode)
🏢 Maryland Study Abroad Private
📍 Kozhikode