The core requirements for this role focus on a blend of professional presentation, technical proficiency, and strong interpersonal skills
Core Education & Experience
A Bachelor's degree in hospitality, business administration, or mass communication and having experience n social media marketing
1–2 years of experience in a similar administrative or customer service role.
Professional certifications in Office Management or specific software tools (like Microsoft Office)
Essential Skills
Communication: Exceptional verbal and written skills are critical for greeting visitors, answering phone calls, and drafting skilled emails or memos.
Technical Proficiency: Fluency in Microsoft Office Suite (Word, Excel, Power point Outlook) and the ability to operate standard office equipment like printers, scanners, and multi-line phone systems. 1-2 years experience in Social Media Marketing is an advantage
Organization & Multitasking: The ability to manage multiple tasks simultaneously—such as scheduling meetings while greeting guests
Customer Service Orientation:
A "customer-centric" approach is essential to ensure every visitor feels welcomed and respected.
Problem-Solving: Must be resourceful and able to handle client complaints or technical glitches
Key Responsibilities
- Visitor Management: Greeting guests, managing the visitor logbook, and directing people to the correct departments.
- Communication Hub: Answering, screening, and forwarding phone calls and handling all incoming/outgoing mail or couriers.
- Administrative Support: Managing appointment calendars, booking meeting rooms, and maintaining an inventory of office supplies.
- Record Keeping: Maintaining physical and digital filing systems, performing data entry, and sometimes assisting with basic bookkeeping or invoicing.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
Work Location: In person
📌 Front Office Executive (Receptionist) (Palarivattom)
🏢 ANIL NAMBIAR AND ASSOCIATES
📍 Palarivattom
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