08 Oct
|
LP Residency
|
Dehradun
08 Oct
LP Residency
Dehradun
Job Summary
We are looking for a motivated and guest-focused Food & Beverage Captain to join our restaurant team. The ideal candidate will be responsible for supervising restaurant service operations, ensuring excellent guest experiences, maintaining service standards, and supporting the Restaurant Manager in the smooth and efficient functioning of the outlet.
The candidate should have good communication skills, a pleasant personality, strong knowledge of food and beverage service, and the ability to lead and motivate a team.
Key Responsibilities
- Supervise and coordinate the day-to-day operations of the restaurant during assigned shifts.
- Ensure prompt, effective, and courteous service to all guests.
- Welcome guests, assist with seating, and ensure their dining experience is comfortable and enjoyable.
- Take food and beverage orders accurately and ensure timely service.
- Have good knowledge of the restaurant menu, ingredients, preparation methods, and beverages.
- Recommend dishes and beverages to guests and assist with upselling wherever appropriate.
- Coordinate closely with the kitchen and bar to ensure smooth and timely service.
- Monitor food presentation, portioning, service sequence, and overall quality.
- Handle guest requests, feedback, and minor complaints professionally and promptly.
- Ensure tables, service stations, restaurant equipment, and surrounding areas are clean and properly maintained.
- Supervise and guide waiters, stewards, and other service staff during the shift.
- Brief the team before service and communicate important guest requirements and operational instructions.
- Ensure compliance with restaurant SOPs, hygiene standards, food safety practices,
and service standards.
- Assist with inventory checks and ensure proper handling and storage of restaurant operating supplies.
- Monitor table turnover and coordinate with the front office/host team regarding reservations and guest flow, where applicable.
- Ensure correct billing procedures and assist in resolving billing discrepancies.
- Maintain proper grooming, personal hygiene, and professional appearance at all times.
- Assist the Restaurant Manager with training and development of service staff.
- Prepare or assist with shift reports, closing procedures, and other operational documentation.
- Ensure proper opening and closing of the restaurant as per established SOPs.
- Perform any other duties assigned by the Restaurant Manager or F&B; Manager.
Candidate Profile
Education:
- Minimum 12th pass; Diploma/Degree in Hotel Management or Hospitality Management preferred.
Experience:
- 4–5 years of relevant experience in restaurant/hotel F&B; operations.
- Candidates with experience in premium, fine-dining, casual-dining, or hotel restaurants will be preferred.
Key Skills
- Excellent guest service and interpersonal skills
- Good communication skills
- Strong knowledge of food and beverage service
- Team leadership and supervision
- Problem-solving and complaint-handling skills
- Good menu knowledge and upselling ability
- Ability to work under pressure in a fast-paced environment
- Basic knowledge of POS and restaurant billing systems
- Good grooming and professional presentation
- Strong attention to cleanliness and hygiene
Pay: ₹19,000.00 - ₹23,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
📌 Food and Beverage Captain (Dehradun)
🏢 LP Residency
📍 Dehradun