Job description:

Experience : 3 - 5 years

Job Location: Bangalore

JD for Key account officer:

- The ability to explain complex information clearly and simply
- Valuable sales, retention and negotiation skills
- Plenty of drive, initiative and motivation
- An honest and trustworthy manner
- Interact with the customers
- Answer the queries of customers and resolve their issues
- Enhance customer experience and foster relationships
- Improve credibility and create customer loyalty Attention to detail
- The ability to analyses and research information Providing help and advice to customers using your organisation's products or services;
- Communicating courteously with customers by telephone, email, letter and face-to-face;
- Handling customer complaints or any major incidents, Keeping accurate records of discussions or correspondence with customers;




- Develop feedback or complaints procedures for customers to use
- Handling escalations
- Maintaining cordial relations with clients Improving customer service procedures, policies, and standards for your organisation or department;
- Meeting with other managers to discuss possible improvements to customer service.

Interested Candidate share the cv to [email protected]

Pay: ₹400,000.00 - ₹600,000.00 per year

Benefits:

- Health insurance
- Provident Fund

Application Question(s):

- Do you have experience in upselling?
- Do you have experience in Cross selling?
- What is your fixed CTC?
- Are you comfortable in going client visits?

Work Location: In person

📌 Key Account Officer (Whitefield)
🏢 MCUBE TECHNOLOGIES
📍 Whitefield