Company: Oram Fortune LLP
Location: Sector 82, Mohali, Punjab
Job Type: Full-Time
Work Mode: Work From Office
Job Summary
Oram Fortune LLP is looking for a Telecaller / Telesales Executive with good communication and customer-handling skills. The candidate will be responsible for handling inbound and outbound calls, communicating with customers, understanding their requirements, providing relevant information, and supporting sales and lead conversion.
Key Responsibilities
- Handle inbound and outbound calls with customers and potential clients.
- Make outbound calls to generate leads, follow up with prospects, and convert leads into sales.
- Handle customer queries professionally and provide accurate information about products and services.
- Understand customer requirements and recommend suitable products or services.
- Follow up with leads and existing customers through calls and WhatsApp when required.
- Maintain proper records of calls, leads, follow-ups, and customer interactions.
- Achieve assigned calling, follow-up, and sales targets.
- Coordinate with the sales and management team for lead conversion and customer requirements.
- Maintain a professional and positive approach while handling customers.
Requirements
- Minimum 6 months of experience in Telecalling, Telesales, Customer Service, Inside Sales, or Outbound Calling.
- Experience in both inbound and outbound calling.
- Good verbal communication and interpersonal skills.
- Solid customer handling and convincing skills.
- Comfortable making regular outbound calls and following up with customers.
- Basic computer knowledge and ability to maintain call records.