Job role

We are looking for a Sales Quality Analyst to monitor and improve the quality, accuracy, and compliance of sales activities. The role will involve reviewing sales processes, maintaining sales documentation, preparing Quotations, Proforma Invoices (PI), and Invoices, tracking CRM activities, and coordinating with Sales, Finance, Operations, and customers to ensure timely and accurate order processing.

Key Responsibilities:

- Monitor sales activities, lead follow-ups, demos, and closures for quality and process compliance.
- Track and review the Sales CRM daily to ensure timely updates and accurate lead/opportunity status.
- Verify CRM data, sales activities, follow-ups, and closure details for accuracy.
- Prepare Quotations, Proforma Invoices (PI), and Invoices accurately and on time.
- Coordinate with Sales, Finance, Operations, and customers for order processing and documentation.
- Track quotations, PIs, payments, orders, dispatches, and pending actions.
- Check pricing, product details, customer information, and sales documents for accuracy.
- Prepare daily/weekly/monthly sales reports and performance analysis.
- Identify process gaps, errors,



and documentation issues and ensure timely corrections.
- Maintain sales records and support management with sales quality analysis and process improvement.

Qualifications

- Bachelor's degree or Masters' in Business Administration, Commerce, Engineering, or a related field.
- Min. 2 years of experience in Sales Operations, Sales Coordination, Sales Quality, Business Operations, or similar roles.
- Valuable knowledge of Quotations, Proforma Invoices, Invoices, POs, and sales documentation.
- Strong Excel/Google Sheets skills and ability to analyse sales data.
- Experience working with CRM/ERP systems.
- Strong attention to detail and numerical accuracy.
- Good written and verbal communication skills.

Ability to coordinate with multiple teams and follow up on pending activities

Benefits:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- What is your current CTC?
- What is your Expected CTC?
- What is your notice period?

Work Location: In person

📌 Sales Quality Analyst (Hyderabad)
🏢 Startoon Labs
📍 Hyderabad