08 Oct
|
SonisVision Corporates
|
Ajmer
08 Oct
SonisVision Corporates
Ajmer
Location: Ajmer, Rajasthan
Job Type: Full-Time | Work From Office
Working Days: Monday to Saturday
Working Hours: 9:00 AM to 7:00 PM
About the Role
Sonisvision Corporates LLP is looking for a responsible, organised and proactive Service Manager & Coordinator to manage day-to-day service operations, coordinate with clients, collect and verify documents, and support the internal service team.
The ideal candidate should have excellent English typing and writing skills, good communication abilities, and a strong willingness to learn new skills and processes.
Key Responsibilities
- Manage and coordinate the daily activities of the Service Team.
- Coordinate with clients over phone, WhatsApp and email.
- Take required documents and information from clients.
- Follow up with clients for pending documents, information and approvals.
- Help team members complete their assigned work on time.
- Monitor pending work and ensure timely completion.
- Maintain proper records of client documents and service status.
- Coordinate between clients and internal legal/service team.
- Check whether required documents and information have been received properly.
- Escalate important client issues to senior management.
- Assist the team in resolving day-to-day service-related issues.
- Maintain daily work reports and service updates.
- Follow company SOPs and ensure the team follows the required process.
- Learn new software, tools, legal/service processes and internal systems as required.
- Take responsibility for overall service coordination and client communication.
Required Skills
- Excellent English typing and writing skills are mandatory.
- Good spoken English and Hindi.
- Good communication and client-handling skills.
- Basic knowledge of MS Office / Google Workspace.
- Good organisational and follow-up skills.
- Ability to manage multiple tasks simultaneously.
- Ability to work with a team.
- Strong learning ability and willingness to learn new skills.
- Responsible and disciplined approach towards work.
- Ability to work under deadlines and maintain daily productivity.
Who We Are Looking For
We are looking for someone who:
- Takes ownership of work.
- Does not wait for repeated instructions.
- Can coordinate with multiple people professionally.
- Can communicate confidently with clients.
- Is comfortable working on computers for extended periods.
- Is willing to learn current processes and technology.
- Wants to build a long-term career with the organisation.
Freshers with excellent communication, typing and learning skills may also apply.
Candidates with experience in customer service, operations, coordination, legal services, BPO, back-office operations or client handling will be preferred.
Working Schedule
Monday to Saturday
9:00 AM to 7:00 PM
Work From Office — Ajmer, Rajasthan
Salary
₹15,000 – ₹30,000 per month, depending on experience, skills and performance.
Performance-based growth and incentives may be provided based on the role and responsibilities.
Career Growth
Service Coordinator → Senior Coordinator → Service Manager → Service Head
Performance will be evaluated based on team productivity, client coordination, timely completion of work, quality, documentation and reduction of pending work.
Apply Now
Interested candidates can apply through Indeed with their updated resume.
Immediate joiners and candidates looking for a long-term opportunity are preferred.
Pay: ₹9,200.00 - ₹32,000.00 per month
Work Location: In person
📌 Service Manager & Coordinator (Ajmer)
🏢 SonisVision Corporates
📍 Ajmer