Greetings from VAS India Consulting!!

We are hiring for Store Manager for a Premium Luxury Retail Stores

Location : Chennai

Experience : 10+ years

1.Sales & Business Performance

Drive boutique sales, revenue and monthly/annual targets.

Monitor KPIs such as Conversion, AOV, UPT and client retention.

Drive lead generation, follow-ups and business growth.

2.Clienteling & Luxury Customer Experience

Build robust relationships with HNI/UHNI and repeat clients.

Manage client book, VIP appointments and high-value sales.

Ensure personalised, discreet and premium customer service.

3.Team Leadership & People Development

Lead, motivate and coach the boutique team.

Set performance goals and ensure accountability.

Develop product knowledge, luxury selling and service standards.

4.Boutique Operations

Oversee smooth day-to-day boutique operations.

Ensure operational discipline, security and accurate documentation.

Coordinate with Finance, Operations, Production and Management.

5.Inventory & Stock Management

Maintain strict control of high-value jewellery inventory.

Monitor stock receipt, movement, audits and discrepancies.

Ensure proper handling, storage and documentation.

6.Visual Merchandising & Brand Presentation





Maintain premium ANANYA brand presentation and store ambience.

Ensure effective jewellery displays, packaging and visual standards.

7.Events & Client Activations

Plan and execute VIP events, launches and private appointments.

Build relationships across Chennai's luxury, fashion, wedding and HNI networks.

8.After-Sales & Service

Oversee repairs, alterations, polishing and other service requirements.

Ensure timely service and effective client communication.

9.Reporting & Administration

Prepare daily, weekly and monthly sales and performance reports.

Track follow-ups, lost sales, billing and financial reconciliation.

Escalate operational, customer and stock issues promptly.

10.Cross-Functional Collaboration

Coordinate with Production, Operations, Finance, Marketing, Creative and Management.

Share customer insights, market trends and product feedback.

Key Performance Indicators (KPIs)

Sales & Revenue Target Achievement

Profitability

Conversion Rate

Average Order Value (AOV)

Units Per Transaction (UPT)

Client Retention & Repeat Purchases

Please share your updated resume to [email protected]

Work Location: In person

📌 Assistant Store Manager - (Luxury Jewelry show room ) (Chennai)
🏢 VAS India Consulting
📍 Chennai