Customer Support Specialist – US Healthcare Process

Location: Wagle Estate, Thane West

Job Type: Full-Time

Experience: 1–3 Years

* Job Description

We are hiring a Customer Support Specialist for a US Healthcare Process. The ideal candidate should be customer-focused, detail-oriented, and comfortable handling high-volume calls and multitasking in a fast-paced environment.

*Key Responsibilities

- Handle customer queries related to the US Healthcare process.
- Provide effective support to patients, providers, or other healthcare stakeholders.
- Handle high-volume calls professionally.
- Maintain excellent verbal and written communication.
- Resolve customer issues with a customer-first approach.
- Manage multiple tasks effectively while maintaining accuracy.

*Requirements

- HSC, Bachelor's degree, or equivalent work experience.
- 1–3 years of experience in US Healthcare customer service.
- Experience in medical billing is preferred.
- Excellent verbal and written communication skills.
- Ability to handle high-volume calls and multitask effectively.
- Customer-first mindset.
- Willingness to work in US shifts.

* Preferred Experience

- Candidates with experience in any of the following areas will be preferred:




- Claims processing
- Provider support
- Patient support
- Revenue cycle management
- BPO/Healthcare support environment

* Shift & Working Days

- Rotational shifts (24/7)
- No midnight shifts
- 5 days working
- 2 rotational week-offs

* Salary

- Depends on last drawn salary
- Maximum: ₹40,000 in-hand

No transportation/cab facility is provided by the company.

* Benefits

- Market-competitive salary and performance incentives
- Health benefits and paid time off
- Training and continuous learning opportunities
- Supportive and growth-oriented work environment

Interested candidates can apply with their updated CV

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

- Health insurance
- Life insurance
- Paid sick time
- Paid time off

Application Question(s):

- Are you willingly to relocate?
- Are you able to attend the inperson meeting
- Are you fresher or experienced?
- Your Notice period ?
- What is your last/current salary?

- Share your phone number?
- Share your email?
- Do you have experience in international process?

Work Location: In person

📌 International Customer Support Specialist (Wagle Estate)
🏢 Tele_performance@
📍 Wagle Estate