- Make outbound calls to potential B2B customers and generate new leads.
- Explain company products such as MS, GI, SS, CRC, ERW pipes, hollow sections and customized pipes/structures.
- Identify customer requirements, quantities, specifications and applications.
- Follow up with existing and potential customers through calls, WhatsApp and email.
- Maintain and regularly update the lead/customer database.
- Generate enquiries and forward qualified leads to the sales team.
- Follow up on quotations and pending enquiries to convert leads into orders.
- Conduct market research to identify new manufacturers, dealers, fabricators, furniture manufacturers, solar companies, railway contractors, etc.
- Support the marketing team in lead generation, customer communication and promotional activities.
- Coordinate with the sales team regarding customer requirements, quotations and order status.
- Maintain daily call reports and provide regular updates on lead status.
- Build and maintain good relationships with customers.
Skills Required
- Good communication and convincing skills.
- Comfortable speaking in Hindi and basic English.
- Good telephone etiquette and follow-up skills.
- Basic knowledge of MS Excel, WhatsApp and email.
- Ability to handle B2B customers professionally.
- Positive attitude and willingness to learn.
- Target-oriented and self-motivated.
- Experience in steel, manufacturing, construction or B2B sales will be an advantage.
Key Performance Indicators (KPI)
- Daily outbound calls
- Current leads generated
- Qualified enquiries generated
- Follow-ups completed
- Quotations converted into orders
- New customers added
- Monthly sales contribution
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 telecaller and marketing (Delhi)
🏢 USHA PIPE AND STEELS
📍 Delhi
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