Key Responsibilities

- Own Academy enquiries for CMRP, CFPS,CFM, LEED GA, LEED AP O+M and future FM Nexus training programs.
- Respond to WhatsApp, email, website and social leads; explain schedules, fees, format, registration and payment accurately.
- Systematically follow up every qualified lead and maintain the next action/date in CRM. Track registrations, payments, joining instructions, class reminders, trainer coordination, attendance and completion records.
- Collect feedback, testimonials, alumni information and repeat-training opportunities. Welcome and onboard recent FM Nexus community members and maintain member records.
- Coordinate useful FM discussions, polls, knowledge posts, webinars and member-engagement activities without turning the community into an advertising feed.
- Identify active members who may become trainers, speakers, consultants, partners or referral sources and escalate them to the Founder.
- Identify corporate-training enquiries and pass qualified opportunities to the Founder.
- Submit daily activity updates and weekly Academy revenue/conversion + Community engagement reports.

Remote Performance Control

- Daily start-of-day plan with 3-5 measurable priorities and an end-of-day results update.




- All leads/opportunities must be in the company CRM with owner, status, value, last contact, next action and next-action date.
- Monday 30-minute target review, Wednesday 15-minute blocker review and Saturday written KPI report.
- Company-controlled email, folders and CRM must be used; business history must not remain only in personal WhatsApp or private spreadsheets.
- Founder performs weekly random QA checks of CRM records, messages, proposals/registrations and follow-ups.
- Monthly status: Green = 90%+ weighted KPI achievement; Amber = 75-89%; Red = below 75%. Two consecutive Red months trigger a documented performance improvement plan.
- Performance is controlled through verified outputs and CRM evidence, not continuous webcam or screen surveillance.
- 90-Day Review
- Formal reviews at 30, 60 and 90 days assess KPI achievement, quality, CRM discipline, reliability, pipeline/revenue contribution and role fit.
- Final employment, probation, commission and termination terms must be stated in the signed agreement and comply with applicable law.

Benefits:

- Flexible schedule
- Paid time off
- Work from home

Work Location: Remote

📌 ACADEMY & COMMUNITY BUSINESS CONSULTANT (India)
🏢 FM Nexus Ltd
📍 India