Senior Principal Observability Engineer-IT
Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements.
What you’ll achieve:
You will be responsible for leading the deployment, optimization, and operational excellence of enterprise observability platforms while driving OpenTelemetry (OTEL) implementation strategies across the organization. You will work closely with architects, platform engineering teams, and business stakeholders to build scalable, resilient observability solutions that improve system performance, reliability, and operational insights.
Join us to do the best work of your career and make a profound social impact as a Senior Principal on our Software Engineer-IT team.

Responsibilities
You will:
• Lead the deployment, lifecycle management,



and optimization of enterprise observability platforms such as Splunk, Dynatrace, MIMIR, and LangSmith, including system upgrades and configuration management.
• Design and implement telemetry collection strategies, leveraging OpenTelemetry (OTEL) collectors, instrumentation, and pipelines for metrics, logs, traces, and profiles.
• Own platform performance and reliability, including database tuning, observability data modeling, storage optimization, and incident troubleshooting across infrastructure and application layers.
• Automate operational processes through infrastructure-as-code and GitOps practices while implementing monitoring and alerting solutions for platform health.
• Mentor engineers and collaborate with cross-functional teams to drive scalability, security, and observability best practices across the enterprise.

Qualifications
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📌 Senior Principal Observability Engineer-IT (Bengaluru)
🏢 Dell Technologies
📍 Bengaluru