Job Requirements
Job Requirements
About theRole: As an E-Branch Relationship Manager you will be part of the Turbo Cross-Sell team. This role is focused on engaging customers to drive revenue growth, identifying new business opportunities, and ensuring timely resolution of customer queries. You will play a key role in enhancing customer experience and contributing to the overall success of the branch.
KeyResponsibilities:
Primary Responsibilities
• Meet and exceed revenue targets by actively engaging with customers.
• Identify and explore new business opportunities to drive growth.
• Ensure faster resolution of customer issues with effective follow-through.
• Conduct market research to evaluate customer needs and identify selling opportunities.
Secondary Responsibilities
• Support and train team members to consistently exceed daily and weekly targets.
• Collaborate effectively with internal and external stakeholders to achieve business objectives.
What We Are Looking For
Education Qualification:
Prior experience in retail banking, sales, or customer relationship management is desirable.
Experience: Prior experience in retail banking, sales, or customer relationship management is desirable.
Skills and Attributes
• Excellent written and verbal communication skills.
• Strong understanding of liabilities and assets products and processes.
• Exceptional convincing and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Proactive approach to problem-solving and customer engagement.
Work Experience
Skills and Attributes
• Excellent written and verbal communication skills.
• Strong understanding of liabilities and assets products and processes.
• Exceptional convincing and interpersonal skills.
• Ability to work collaboratively in a team setting.
• Proactive approach to problem-solving and customer engagement.
📌 Juinagar - E-Branch Relationship Manager (Navi Mumbai)
🏢 IDFC FIRST Bank
📍 Navi Mumbai
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